Frequently asked Questions

 

What time can I check in?

Anytime between 3pm and 8pm on check in day, but can be later upon request.

 


 

What time do I need to check out?

Check out is 10am, but please ask for late checkout possibilities if required.

 


 

How do I check whether the week I want is available?

Call +44 (0)1364 621 359 or email enquiries@dartmoorcoachhouse.com.

 


 

Can I book less than a week?

Yes, as long as it’s at least 4 days between Fridays

 


 

Do you allow pets?

Yes, we do allow up to two small dogs.

 


 

Is there a cot available for babies / toddlers?

No, there is no cot onsite.

 


 

How much deposit do I need to pay to secure my holiday and when will the final balance be due?

A non-refundable 25% deposit and the balance is due 6 weeks before the day of arrival

 


 

What is the cancellation policy?

Bookings can be cancelled up to 6 weeks before arrival date, deposit will not be refunded unless in exceptional circumstances.