Frequently asked Questions


What time can I check in?

Anytime between 3pm and 8pm on check in day, but can be later upon request.



What time do I need to check out?

Check out is 10am, but please ask for late checkout possibilities if required.



How do I check whether the week I want is available?

Call +44 (0)1364 621 359 or email



Can I book less than a week?

Yes, as long as it’s at least 4 days between Fridays



Do you allow pets?

Yes, we do allow up to two small dogs.



Is there a cot available for babies / toddlers?

No, there is no cot onsite.



How much deposit do I need to pay to secure my holiday and when will the final balance be due?

A non-refundable 25% deposit and the balance is due 6 weeks before the day of arrival



What is the cancellation policy?

Bookings can be cancelled up to 6 weeks before arrival date, deposit will not be refunded unless in exceptional circumstances.